Terms of service

Terms of Service

Last Updated: May 5, 2026

General

Welcome to vulcanequestrian.com (the "Site"). The Site is owned and operated by Vulcan Equestrian LLC, a Florida limited liability company ("Vulcan Equestrian," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the Site and the purchase of products from us.

Please read these Terms carefully. Your use of the Site, your creation of an account, and your purchase of any product constitute your agreement to be bound by these Terms. If you do not agree to these Terms, you may not access or otherwise use the Site.

We reserve the right to revise these Terms from time to time. When we make changes, we will post the updated Terms here and update the "Last Updated" date above. Your continued use of the Site following any changes constitutes your agreement to those modifications.

Eligibility

To purchase products from the Site, you must be at least 18 years of age and have the legal capacity to enter into a binding contract. By placing an order, you represent and warrant that you meet these requirements and that you are purchasing for personal, non-commercial use and not for resale.

Site Usage Policy

Security

You are prohibited from violating or attempting to violate the security of the Site, including by:

  • Using a false password or accessing data not intended for you, or logging into a server or account you are not authorized to access
  • Disclosing your password or permitting a third party to use it, or failing to notify us if your password is compromised
  • Probing, scanning, or testing the vulnerability of the Site or attempting to breach security or authentication measures
  • Interfering with service to any user, host, or network, including by overloading, flooding, mail bombing, or crashing
  • Sending unsolicited email or other communications, including promotions or advertising
  • Hijacking, deleting, or modifying any Site content; deploying pop-up messages or advertising; or framing or linking to the Site without our prior written permission

General Use

You agree to use the Site only for lawful purposes and only for personal, non-commercial use. You may not use the Site to transmit, post, distribute, or store material that:

(a) violates any applicable law or regulation; (b) infringes the copyright, trademark, trade secret, or other intellectual property rights of others, or violates the privacy or publicity rights of others; or (c) is libelous, obscene, threatening, defamatory, abusive, or hateful.

Violations

We have absolute discretion to determine whether any use violates these Terms and to take appropriate action, including warnings, account suspension, immediate termination of access, and civil or criminal referral. We may cooperate with law enforcement in identifying and prosecuting users involved in violations.

Site Contents and Intellectual Property

Unless otherwise noted, all materials on the Site, including text, images, illustrations, designs, photographs, video, logos, product names, and brand elements (collectively, the "Contents"), are owned, controlled, or licensed by Vulcan Equestrian LLC. The Site and its Contents are protected by U.S. and international copyright, trademark, trade dress, and other laws.

Trademarks

The following is a federally registered trademark used by Vulcan Equestrian LLC under license:

  • The Vulcan Equestrian saddle badge logo — a stylized red saddle design containing black lining and the letter "V" in black, located inside the saddle, atop a black circular background design surrounding the saddle. U.S. Reg. No. 8,198,036, registered March 31, 2026, in International Class 25 (clothing, footwear, headwear, and related apparel).

The following are trademarks and service marks of Vulcan Equestrian LLC, claimed under common law with federal registration applications planned or in progress:

  • VULCAN EQUESTRIAN™ — wordmark, used in commerce since December 12, 2024
  • The Vulcan Equestrian wordmark in its stylized form
  • The Vulcan Equestrian framed wordmark
  • FORGING STRENGTH AND ELEGANCE™ — slogan
  • All product names, packaging designs, and trade dress associated with Vulcan Equestrian products

All Vulcan Equestrian trademarks, registered or otherwise, are the exclusive property of their respective owner(s) and are used by Vulcan Equestrian LLC with full authorization. Third-party trademarks appearing on the Site are the property of their respective owners.

Nothing on the Site grants any license or right to use any Vulcan Equestrian trademark, logo, trade dress, or proprietary content, whether by implication, estoppel, or otherwise, without our prior express written consent. Any unauthorized use of our trademarks, including in product listings, social media accounts, domain names, advertising, counterfeit products, or in any manner likely to cause confusion, dilution, or unfair competition, may be prosecuted to the fullest extent of the law, including under the Lanham Act (15 U.S.C. § 1051 et seq.) and applicable state laws.

Use of Contents

You may view and download the Contents for personal, non-commercial use only. You may not reproduce, publish, transmit, distribute, publicly display, modify, create derivative works from, sell, or otherwise exploit any portion of the Site or its Contents without our prior written consent.

Product Information, Availability, and Pricing

Product Descriptions and Performance

We make every effort to display our products accurately, including fabric composition, sizing, and design details. However, slight variations in color, texture, and finish may occur due to the natural characteristics of the materials we use, including recycled and sustainable fabrics, and due to your electronic display settings. We cannot guarantee that the colors shown on your screen will exactly match the actual product.

Vulcan Equestrian products are designed for performance equestrian use. Our products are intended for riders of appropriate skill level using proper, well-maintained tack and equipment. Equestrian sport involves inherent risks, and our products are not safety equipment unless expressly designated as such (e.g., certified protective vests or helmets, which we do not currently sell). You assume all risk associated with riding and the use of our products in connection with riding.

Availability

Products are offered subject to availability. We reserve the right to limit quantities, discontinue products, or refuse to fulfill any order. If a product becomes unavailable after you place an order, we will notify you and offer a refund, store credit, or substitute product where possible.

Pricing and Pricing Errors

All prices are listed in U.S. dollars and exclude applicable taxes and shipping unless otherwise stated. We reserve the right to change prices at any time. The price applicable to your order is the price displayed at the time you complete checkout.

In the event of a pricing error, typographical error, or omission relating to any product, we reserve the right to cancel the order, even if the order has been confirmed and your payment method charged. If we cancel an order due to a pricing error, we will issue a full refund to your original payment method.

Orders and Payment

Order Acceptance

Your submission of an order constitutes an offer to purchase. Our acknowledgment that we have received your order does not constitute acceptance. We reserve the right, in our sole discretion, to refuse, cancel, or limit any order for any reason, including:

  • Product unavailability
  • Errors in pricing or product information
  • Suspected fraud or unauthorized transactions
  • Inability to verify billing or shipping information
  • Reason to believe the purchase is intended for resale
  • Shipping address outside our service area
  • Prior violation of these Terms

Payment

We accept payment through Shopify Payments and other processors as displayed at checkout. By submitting payment information, you represent and warrant that you are authorized to use the payment method and authorize us to charge the full order amount to that method.

We do not store full payment card numbers. All transactions are processed by PCI-compliant third-party payment processors.

Title and Risk of Loss

Title to and risk of loss for products pass to you upon delivery to the carrier at our facility.

Shipping and Delivery

We currently ship within the United States. Shipping options, costs, and estimated delivery times are displayed at checkout. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or other circumstances beyond our reasonable control.

When we begin offering international shipping, customers will be responsible for all duties, taxes, customs fees, and any other charges imposed by the destination country. These charges are not included in the product price or shipping cost.

For full information on lost or stolen packages, please refer to our Return and Refund Policy.

Returns, Refunds, and Exchanges

Returns, exchanges, and refunds are governed by our separate Return and Refund Policy, which is incorporated into these Terms by reference. By placing an order, you agree to the terms of that policy.

User Comments, Feedback, and Submissions

Any comments, feedback, suggestions, ideas, photographs, videos, reviews, or other materials you submit to us through the Site, social media tags, email, or otherwise (collectively, "Submissions") shall become and remain the property of Vulcan Equestrian LLC. Your submission constitutes an assignment to us of all worldwide right, title, and interest in all copyrights and other intellectual property rights in the Submissions.

We are under no obligation to (1) maintain any Submission in confidence, (2) compensate you for any Submission, or (3) respond to any Submission.

You agree that:

  • Your Submissions will not violate any right of any third party, including copyright, trademark, privacy, or other personal or proprietary rights
  • Your Submissions will not contain libelous, unlawful, abusive, or obscene material
  • You are solely responsible for the content of any Submissions you make
  • We may use your Submissions, including any photographs, videos, or testimonials, for advertising, marketing, and promotional purposes worldwide and in perpetuity, without further compensation, notice, or approval

You agree that we may send you electronic communications regarding the Site, our products, or other matters as we deem appropriate, subject to our Privacy Policy.

Promotional Codes

Promotional codes issued by Vulcan Equestrian are personal, non-transferable, and may not be sold, exchanged, or made available to the public without our prior written consent. Promotional codes:

  • Are valid only on vulcanequestrian.com
  • Cannot be combined with other promotions unless expressly stated
  • Are not redeemable for cash
  • Are not refundable
  • May expire or be canceled at our discretion if used in violation of these Terms

We reserve the right to cancel or void any promotional code that is misused, fraudulently obtained, or used contrary to its terms.

Information Accuracy

The Site may from time to time contain typographical errors, inaccuracies, or omissions, including errors related to product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors and to change or update information at any time without prior notice.

Links to Other Websites

The Site may contain links to third-party websites or services that we do not own, operate, or control. These links are provided solely as a convenience. We make no representations or warranties about the content, information, or other material on any third-party site, and we are not responsible for any third-party site or its practices. You should review the terms and privacy policy of any third-party site before use.

Mobile and SMS Terms

If you opt in to our SMS or mobile messaging program (when offered), you authorize Vulcan Equestrian to send recurring automated text messages to the mobile number you provide. Messages may include order updates, shipping notifications, promotional offers, cart reminders, back-in-stock alerts, and other marketing content.

You acknowledge that:

  • Consent is not a condition of purchase
  • Message and data rates may apply, depending on your carrier
  • You are responsible for any charges incurred from your wireless carrier
  • You may opt out at any time by replying STOP to any message
  • You may text HELP for assistance

We are not liable for delayed or undelivered messages. We reserve the right to terminate the program at any time without notice.

Disclaimer of Warranties

THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES PROVIDED THROUGH THE SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, EXCEPT AS PROVIDED IN OUR RETURN AND REFUND POLICY OR AS REQUIRED BY APPLICABLE LAW.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE SITE IS AT YOUR SOLE RISK.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VULCAN EQUESTRIAN LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SITE OR ANY PRODUCTS PURCHASED THROUGH THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, OR ANY PRODUCT SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100), WHICHEVER IS GREATER.

Equestrian sport involves inherent risks, including risk of injury or death to riders, horses, and bystanders. Vulcan Equestrian products are apparel and accessories, not safety equipment, and we make no representation that our products will prevent injury. You assume all risk associated with horseback riding and the use of our products.

Some jurisdictions do not allow the limitation of liability for incidental or consequential damages, so the above limitation may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless Vulcan Equestrian LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

(a) your use of and access to the Site; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including any intellectual property, privacy, or publicity right; (d) any claim that any Submission you provided caused damage to a third party; or (e) any injury or damage arising from your use of any product purchased from us.

Governing Law

These Terms and any dispute arising out of or relating to these Terms, the Site, or any product purchased from us shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any conflict-of-law principles. Subject to the Binding Arbitration provision below, you agree that any judicial proceeding shall be brought exclusively in the state or federal courts located in Marion County, Florida, and you consent to the personal jurisdiction of those courts.

Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

You and Vulcan Equestrian LLC mutually consent to the resolution by final and binding arbitration of all claims (whether based on contract, tort, statute, regulation, or any other legal or equitable basis) relating to a Dispute that you may have with Vulcan Equestrian. "Dispute" means any dispute, action, or other controversy between you and Vulcan Equestrian concerning our products or any warranty, your transacting business with us in any way, or your use of the Site in any way. "Dispute" shall be given the broadest possible meaning allowable under law.

Informal Resolution First

Before initiating arbitration, you agree to first contact us at carson@vulcanequestrian.com and attempt to resolve the Dispute informally. If we cannot resolve the Dispute within 30 days, either party may proceed to arbitration.

Arbitration Rules

Arbitration shall be conducted by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, applying U.S. Federal Rules of Procedure and Federal Rules of Evidence. The AAA Supplementary Procedures for Consumer-Related Disputes shall also apply. More information is available at www.adr.org or 1-800-778-7879.

The arbitration shall be before a single arbitrator. To the extent required by law, the substantive law of the state in which you purchased the product (or the state of delivery) shall apply. You agree to commence arbitration in your county of residence or in Marion County, Florida. Vulcan Equestrian agrees to commence arbitration only in your county of residence.

You may request a telephonic or in-person hearing under AAA rules. In a Dispute involving $10,000 or less, the hearing will be telephonic unless the arbitrator finds good cause for an in-person hearing. The arbitrator may award the same damages to you individually as a court could and may award declaratory or injunctive relief only to you individually.

Class Action Waiver

THE PARTIES EXPRESSLY WAIVE THE RIGHT TO HAVE A COURT OR JURY TRIAL ON ANY ARBITRABLE CLAIM. ARBITRATION SHALL OCCUR ON AN INDIVIDUAL BASIS ONLY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PARTIES WAIVE THE RIGHT TO INITIATE, PARTICIPATE IN, OR RECOVER THROUGH ANY CLASS, COLLECTIVE, OR NON-INDIVIDUAL ACTION (the "Waiver"). Neither party shall have the right to join or consolidate claims with the claims of any other person or entity.

Mass Arbitration

You and Vulcan Equestrian agree that there is not and has never been any intent, agreement, or expectation to allow the prosecution of Mass Arbitrations, which are not permitted. "Mass Arbitrations" means when 30 or more arbitration demands asserting the same or similar claims are made during any rolling 52-week period and the claimants are represented by the same lawyer(s) or affiliated law firms. If we reasonably believe Mass Arbitrations are being asserted, we may give written notice and seek a determination from a court that the arbitrations are Mass Arbitrations, in which case those Disputes will be litigated in court rather than arbitrated.

Fees

To the extent required by applicable law, Vulcan Equestrian shall pay arbitration-related fees and costs in excess of what you would pay in court. Each party shall otherwise pay its own costs and attorneys' fees unless the arbitrator rules otherwise.

Disputes Regarding Enforceability

Disputes regarding the scope, applicability, or enforceability of the Waiver may be resolved only by a civil court, not by an arbitrator. Either party may seek provisional relief in a court of competent jurisdiction in connection with an arbitrable claim.

Right to Opt Out

You may opt out of this Arbitration Agreement and Class Action Waiver by sending written notice to Vulcan Equestrian LLC, Attention: Legal, 3873 NE 17th Street Circle, Ocala, FL 34470 within 30 days of your first purchase or first visit to the Site, whichever is later. Your notice must include your name, address, and an unequivocal statement that you wish to opt out. Opting out will not affect any other provision of these Terms.

If any portion of this Arbitration Agreement is found unenforceable, that portion shall be severed, and the remainder shall continue in full force and effect.

Termination

These Terms remain in effect unless and until terminated by you or by Vulcan Equestrian. You may terminate these Terms at any time by ceasing all use of the Site. We may terminate these Terms at any time, with or without notice, and may deny you access to the Site if, in our sole discretion, you fail to comply with any provision of these Terms.

Upon termination, all provisions of these Terms that by their nature should survive (including provisions on intellectual property, disclaimers, limitations of liability, indemnification, governing law, and arbitration) shall survive.

Force Majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, pandemics, epidemics, war, terrorism, civil unrest, government action, labor disputes, supply chain disruptions, carrier failures, internet or utility outages, or other force majeure events.

Entire Agreement; Severability; Waiver

These Terms, together with our Privacy Policy and Return and Refund Policy, constitute the entire agreement between you and Vulcan Equestrian regarding the Site and your purchase of products and supersede all prior or contemporaneous oral or written agreements.

If any provision of these Terms is found invalid, unenforceable, or void, (i) that provision shall be deemed amended to achieve as nearly as possible the same economic effect as the original, and (ii) the remaining provisions shall continue in full force and effect.

No failure or delay by Vulcan Equestrian in exercising any right or remedy under these Terms shall operate as a waiver of that right or remedy.

Notices for Reporting Copyright Infringement (DMCA)

Vulcan Equestrian respects intellectual property rights and will respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act (DMCA), Title 17 U.S.C. § 512(c)(2). Notices should be submitted to our designated agent:

Vulcan Equestrian LLC Attn: DMCA Agent 3873 NE 17th Street Circle Ocala, FL 34470 Email: carson@vulcanequestrian.com

Your notice must include:

  1. A physical or electronic signature of the person authorized to act on behalf of the copyright owner
  2. Identification of the copyrighted work claimed to be infringed
  3. Identification of the allegedly infringing material and information sufficient to locate it
  4. Your contact information (address, telephone number, email)
  5. A statement that you have a good-faith belief that the use is not authorized
  6. A statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the copyright owner

Contact

For questions regarding these Terms, please contact:

Vulcan Equestrian LLC 3873 NE 17th Street Circle Ocala, FL 34470 Email: carson@vulcanequestrian.com

Forging Strength and Elegance.